How We Ship
We partner with reliable carriers to get your order to you safely and on time. Every shipment includes tracking so you can follow it from our warehouse to your door.
Order Processing
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed after 2 PM on a business day start processing the next business day.
You'll get a confirmation email as soon as your order is placed, and another with tracking info once it ships.
Shipping Options & Timelines
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard | 5–8 business days | Calculated at checkout |
| Express | 2–4 business days | Calculated at checkout |
| Priority | 1–2 business days | Calculated at checkout |
Delivery estimates start from the ship date, not the order date.
Free Shipping
We offer free standard shipping on orders over [$ Amount]. No code needed — it applies automatically at checkout.
Where We Ship
We currently ship to [List of regions/countries]. If you don't see your location at checkout, we're not able to deliver there yet — but we're working on it.
International Orders
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Delivery typically takes 7–14 business days, depending on customs.
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Duties, taxes, and customs fees are your responsibility. We don't collect these at checkout.
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Customs processing can add delays we can't control.
Order Tracking
Once your order ships, you'll receive a tracking number via email. Use it on the carrier's website to follow your package. If tracking hasn't updated in 3 business days, reach out through our site's contact page.
Lost, Stolen, or Delayed Packages
If tracking shows delivered but you don't have it, check with neighbors and your building's mail area first. If it's still missing after 48 hours, contact us through our site and we'll work with the carrier to sort it out.
We're not responsible for packages lost or stolen after delivery confirmation, but we'll do everything we can to help.
Wrong Address
Please double-check your shipping address before confirming your order. If you spot a mistake, contact us immediately. We can update it only if the order hasn't shipped yet.
Multiple Items
If your order includes items from different locations, they may arrive in separate packages on different days. You won't be charged extra for split shipments.