The Gist
Not happy? You've got 30 days from the delivery date to return most items. We'll refund your original payment method once we receive and inspect the return.
What Can Be Returned
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Items in original condition — unworn, unwashed, with tags still attached
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Original packaging included
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Proof of purchase or order number
What Can't Be Returned
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Final sale and clearance items
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Personalized or custom-made products
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Gift cards
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Intimates and personal care products (for hygiene reasons)
How to Start a Return
Head to our site's contact page and submit a return request with your order number. We'll send you instructions and a return shipping label (if applicable). Don't send anything back before getting the green light from us.
Return Shipping
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Defective or wrong item? We cover return shipping.
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Changed your mind? You cover return shipping. The cost gets deducted from your refund.
Refund Timeline
Once we receive your return, we inspect it within 3–5 business days. If approved, your refund goes back to the original payment method. Depending on your bank, it may take 5–10 business days to show up.
Exchanges
Want a different size or color? Let us know in your return request, and we'll set up an exchange if the item's in stock.
Damaged or Wrong Orders
If your order arrives damaged or isn't what you ordered, contact us through our site within 48 hours of delivery. Include photos if you can — it speeds things up.
Late or Missing Refunds
If you haven't received your refund after 10 business days, double-check your bank account first. Then reach out to us through our site's contact page, and we'll sort it out.